Forthglade rated top for customer satisfaction

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Forthglade receives Feefo Platinum Trusted Services award for a second year.

Forthglade was thrilled to recently receive the Feefo Platinum Trusted Services award for a second year. The accolade recognises their excellent customer service due to positive customer reviews on Feefo’s global online platform.

Rhiannon Miller, Customer Service Team Leader, said of the win: “This means a great deal to the customer service team as creating a positive customer care experience is so important to us. Reading the wonderful comments received from customers is fantastic to see and something that we share across the team each week. Receiving this award for a second year is fantastic news and I couldn’t be more proud of the whole Forthglade team for making this possible.”

Congratulating Forthglade on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that are outstanding in customer experience and generate great feedback from happy customers.”