The champion wholesaler shares what makes their service so loved by retailers
Bestpets, the pet specialist division of Bestway Wholesale, is proud to be named Pet Product Marketing Retailer Recommended Awards Wholesaler of the Year 2025. Now in its 20th year, Bestpets has continued to grow through a clear commitment to value, service, and partnership.
This award is recognition of the hard work and dedication of our colleagues, the strength of our supplier partnerships, and the continued loyalty of our valued customers who have supported us throughout our journey.
We remain focused on providing the best range at the best price – supported by strategic initiatives such as Pawsome Promotions and Profit Drivers – all designed to help our customers thrive in a highly competitive market.
Bestpets is the largest pet specialist wholesaler in Great Britain and part of Bestway Wholesale, which has supported independent retailers for over 50 years. At the core of our business is a commitment to helping independent retailers grow sustainably and profitably.
Through monthly price checks, tailored category ranges, and a customer-first approach, we ensure that our customers are equipped with the tools and margin opportunities needed to stay competitive and thrive.
Our mission is to empower independent retailers with the tools, products, and support needed to sell more, make more, and save more.
Service built around you
Operating from 17 depots across the UK, with nationwide delivery from eight depots, Bestpet’s promise is to serve the needs of retailers wherever they are. Our commitment is simple: to provide the right products, in the right locations, at the right prices – enabling our customers to maximise their margin potential: to ensure retailers can make more margin, while investing into the business to enhance infrastructure, expand our offer, and ensure long-term sustainability for the customers we serve.
We are also the only pet wholesaler that enables customers to browse and buy in-depot, offering a physical shopping experience that complements our digital platforms and strengthens customer relationships.
Easy ordering, expert support
Ordering from Bestpets is seamless via our user-friendly e-commerce website and mobile app. Customers benefit from real-time access to promotions, new lines, and the latest category advice. As part of the service, we also offer personal support through our team of Regional Sales Development Managers who provide insight-led guidance on range, category development, and store planning to help our retail partners grow and remain competitive.
Extensive product range and category expertise
With a curated range of over 8,000 products, Bestpets delivers the breadth and depth needed to meet the needs of your business and the dynamic and fast evolving pet market. Our deep category knowledge means you can trust us to deliver exactly what your customers are actively seeking, helping you stay ahead and provide the best offer for your customers.
Visit best-pets.co.uk