The business features in the Best Small Places to Work category, with Closer Pets commended for its people-first culture, flexible working approach, and long-standing commitment to employee wellbeing.
The annual rankings celebrate the UK’s leading employers and recognise organisations demonstrating exceptional workplace culture and colleague engagement and wellbeing, with Closer Pets achieving standout scores across all categories measured and outperforming both industry and global benchmarks by a significant margin.
Key benchmark areas included reward and recognition, information sharing, empowerment, instilling pride, job satisfaction, and confidence in management, with Closer Pets achieving a 95% score for business strategy.

Among the initiatives highlighted were the company’s flexible working approach, including optional four-day working arrangements for eligible team members, its ‘work from anywhere’ Thursdays policy, and pet-friendly workplace culture, with colleagues encouraged to bring pets into the office.

Commenting on the news, Matthew Stead, CEO at Closer Pets, said, “Securing a place in The Sunday Times Best Places to Work list for a second consecutive year is something we are incredibly proud of. It reflects the culture our team has helped build and the importance we place on creating an environment where people feel genuinely supported and valued.

For more pet trade news, click here